I've been a customer for over two decades and spent a great deal of money on repairs and service. When the ownership and technicians changed there was a change in attitude and the customer service once received began to diminish. The most recent incident involved them ruining one of my front tires during a routine oil change. It was an accident and they offered to replace the tire. The tire did not arrive, as promised, in time so I was unable to use my vehicle for a scheduled trip. When I came back a week later the tire had arrived. I asked the technician (Mike) if he was concerned about safety by only replacing one tire. He commented that "it wasn't ideal." I asked it there was a safety concern and he developed and attitude and said, "I can't replace $1200 of tires." With that I told him to replace the tire and left. The customer service has declined but more importantly, the concern for customer safety seems to be gone. Regrettably, so has my patronage to this business.